Only 9% of SMBs hire external IT support, but things are expected to change. 81% of SMB decision-makers believe outsourcing IT solutions in 2016 (including cybersecurity endeavors) will increase their bandwidth to address other areas of their business, according to a recent survey.
Many small businesses try to tackle IT challenges on their own, while also focusing on increasing profitability and business growth. But they soon realize it’s too much to handle. That is where providers like Cyber Secure come in.
Some of the most pressing IT issues concerning SMBs right now originate from embracing digitization – cloud computing and virtualization, mobility solutions, big data, managed services and the Internet of Things environment. All of these need to be managed, while figuring out how to contain tech costs and keep current systems up and running.
This migration towards digitization and the cloud has tremendous benefits, however, it also increases security risks. For SMBs, security risks exist both inside and outside the firewall.
Top 5 threats affecting SMBs at this moment include:
IT service providers are able to successfully offer comprehensive services without the traditional push-backs about outsourcing IT and loss of control.
They are uniquely positioned to help SMBs grow and are the problem solvers who get the network back up after a security breach, human accident or power failure. And these do hazards happen, more frequently than you would think.
They take the time to fully understand the security risks faced by SMB customers, and provide products and solutions that address these specific risks.
Before an SMB can determine the type of IT support it requires, it usually considers its individual needs. Many IT service providers offer various levels of assistance which allow for the tailoring of their services to meet the needs of any business. Customer satisfaction comes first.
Thanks to their experience in different industries, IT solutions providers can offer information, guidance, and services related to a business’ most important technologies and operations.
IT service providers can help businesses come up with a crisis management plan to prevent intrusions and enhance security. Establishing a security mindset within the business may be one of the most crucial things an SMB could learn from their IT provider.
Outsourcing eludes the need to hire individuals in-house. Therefore, recruitment and operational costs can be minimized to a great extent. This is one of the prime advantages of hiring an IT service provider. What’s more, most of them adopt the pay-as-you-use pricing model, enhancing flexibility and lifting the burden of upfront deployment and management costs.
Companies undertake outsourcing for a variety of reasons: their vision, lack of resources and skills. While this may vary from company to company, the fruits of labor are visible in leading companies worldwide, where outsourcing has become a vital component of day to day business strategies.